T H E C H A R T E R
City Club is a safe place for passionate and caring people to explore our differences, discover our common ground, and enrich our world, while having a good time.
City Club strives to provide a place of exceptional beauty and function to support a diverse and gifted community of extraordinary business and social entrepreneurs. We help our members reach their highest potential through member-sponsored education and civic events, mentorships, fine dining, social gatherings, and health care.
City Club is an inclusive private community offering inspired spaces in which to work, socialize and reside. We offer gourmet food, fine wine, exotic cocktails, engaging programs and events, health and wellness services, and an award-winning garden for working and socializing. We provide two different membership levels to accommodate the diverse needs of our members: Social Membership and Business Membership. Each option offers a distinctive list of benefits, allowing our members the opportunity to engage with City Club in a way that best meets their needs.
MEMBER AND GUEST GUIDELINES
City Club’s foundation is a set of principles that keeps our core culture strong and growing. Below is a comprehensive list of the policies and procedures that guide our community.
Members may host up to three guests at one time at City Club during public hours and City Club functions unless the event is specified as members only. Member hosts must accompany and take responsibility for their invited guests at all times to ensure their guests feel welcomed and comply with all City Club guidelines. Parties of five or more require special reservation and pricing. Applicable guest fees will be charged to the host member’s account.
USE OF COMMON AREAS
Social Members are welcome to use the club’s lower level and the gardens. Business Members are welcome throughout the building, including the club’s lower level and gardens.
City Club forbids the use of cellphones in common areas during social meals and events. Members who need to make or receive an urgent call must use designated spaces located throughout the building and the gardens.
City Club reserves the right to temporarily close part or all of the club’s common areas for special functions, meetings, and maintenance.
All members are required to dress appropriately and tastefully at all times. City Club reserves the right to request a member to leave the club premises if not dressed appropriately.
Pets are not permitted on City Club facilities without management’s prior written consent. City Club does not allow smoking anywhere on the premises, including the gardens.
Parking is available to members and their guests for an hourly, daily or monthly fee. Since Highland parking is limited, we encourage members to walk, ride their bike, or use public transportation. Highland monitors and charges for parking using cameras and computers that record license plates. Members are responsible for registering their car license plates with management. Parking charges for member’s guests will be charged to member’s account. See attached price schedule for current parking rates.
City Club provides an engraved brass name tag for each member upon joining. To maintain a welcoming environment and to track services and charges, all members shall wear their name tags during club functions. When leaving City Club, members must return their name tags to their place on the wall at the club’s lower level. Lost name tags will be replaced and a $15 fee will be charged to the member’s account.
City Club is proud to serve wine, beer and cocktails to our members and their guests from our wine cellar. City Club abides by all Colorado laws for alcohol consumption; therefore all members’ guests must be at least 21 years of age, with proper identification, to consume alcohol on the premises. City Club does not serve alcohol to the general public, and reserves the right to refrain from serving alcohol to any member or guest at management’s sole discretion.
SOLICITATION AND FUNDRAISING
To preserve the integrity of City Club as a Securus Locus (A Safe Space), City Club prohibits promotion, solicitation, fundraising or marketing products and services during events and social gatherings. Please confine mutually established business discussions to private conversations.
City Club employees are an integral part of our community. Members and their guests are expected to treat staff members with respect and must refrain from using loud or profane language. All complaints, criticisms or personal issues with City Club staff and their performance should be expressed to the City Club Manager directly and in private. City Club prohibits its members from soliciting City Club employees for part or full-time work.
CONTACT INFORMATION AND MEMBER DIRECTORY
Each member shall provide a current email address to receive electronic communication from City Club. In addition, all Members are encouraged to provide information about professional and personal interests and other basic biographical details to share with the community. This information is available to the full membership through a password protected Membership Directory through our Website.
PUPS AND PETS
We know everyone loves their pets and pups, and we do too. But we maintain strict guidelines for animals on the grounds and in the building to ensure that the environment is not disturbed. The rules are as follows:
Dogs must be physically controlled and by the owners side at all times while on premise, even when outside, dogs cannot bark, jump on people, jump on or destroy furniture or the grounds, wander freely, run excitedly, or otherwise disturb the ability for others to focus or maintain a calm space. We have a three strike rule as follows. The first strike is for any offense, and is a written or verbal warning from anyone on the staff, the second strike means that the dog has a one month suspension, the third strike means that the dog can no longer be on the premise.
Tenants and Dedicated Desk holders are allowed to have an animal on the premise, but Business Members are subject to a $100/month Pet Membership fee. Social Membership is not eligible for the Pet Membership add-on. All dogs must be interviewed and approved by us first. Please email firstname.lastname@example.org to set up an ‘Interview’.
Bathroom Zones: All animals must be walked off premise to Pee and Poop. Dog urine kills our grass instantly as well as many plants and flowers. Isn’t it nice to lay in the grass on a beautiful summer day? Not if there was dog poop on the grass next to you, or pee where you are laying… Please do not let your animals pee or poop anywhere on the grounds, even if you clean up after them.
Pet Free Zone: The South Side of the Third Floor is a Pet Free Zone, as well as the Club Level. Some of our Members are not comfortable around animals, so please respect their need for a safe space here by considering these Pet Free spaces and not letting your animals roam free while you are not attentive.
Social members have access to City Club’s facilities during public hours (8:30 AM – 5:00 PM Monday-Friday) and during scheduled club events. Social members enjoy a wide range of benefits including discounts on programs, meals, spa and wellness services, residential stays and venue rental. Social members also enjoy free events such as lectures, movies, concerts, community partnership interactions, complimentary coffee, tea, and healthy snacks when available.
Social members under the age of 25 are not required to pay a joining fee. For detailed information, see our current Pricing Schedule attached and also available online at www.highlandcityclub.com/pricing
Business members have all the benefits of Social membership in addition to:
24/7 Access to Highland and its gardens.
Unlimited high-speed fiber optic WiFi throughout Highland and its gardens.
Special pricing for parking, conference room reservation, private lockers, addressing, and administrative assistance.
City Club offers three tiers of Business Membership based on a member’s work requirements:
A seat anywhere in the building and gardens.
100 free pages of copy / print / scan per month.
Free use of any conference room when available.
All the rights and privileges of Social Membership.
A dedicated desk for your exclusive use..
All of the privileges of a Seat listed above.
PRIVATE OFFICES AND SUITES
Highland City Club has a limited number of private offices available subject to annual leases. All Highland tenants are entitled to the privileges of Social and Business members.
For detailed information, see our current Pricing Schedule attached.
SOCIAL MEMBERSHIP APPLICATION PROCESS
Joining City Club as a Social member is a simple three-step process:
1. ATTEND EVENTS
Prospective Social members are invited to attend and participate in at least three City Club social and/or educational events before proceeding with the formal application process. We encourage prospective members to attend one social lunch, one program, and one Happy Hour to provide them with a well-rounded City Club experience.
The Primary Sponsor serves as the candidate’s ambassador and advocate throughout the application process and for the duration of the membership. The two Secondary Sponsors are members who already know or have met the candidate during City Club functions, can vouch for the candidate’s character and desire to see the candidate become a Social member.
3. SUBMIT APPLICATION AND JOINING FEE
Candidates shall complete the Membership Application Form which includes contact information for the applicant, a personal questionnaire and signed Statements of Sponsorship from each Sponsor. The completed application and a one time $2500 joining fee should be submitted to City Club Management for review. If questions or concerns arise regarding an applicant’s suitability for membership, City Club management may request a confidential meeting with the candidate. All management deliberations regarding prospective members are kept strictly confidential. City Club’s management will approve or deny social membership applications at its sole discretion.
BUSINESS MEMBERSHIP APPLICATION PROCESS
All candidates for Business Membership shall study the Club’s Charter in detail and file the Club’s one-page application indicating why and how they are an ideal candidate for Business Membership, and how they plan to contribute to the synergy of the City Club community. Ideal candidates will be invited to meet with a representative of the Club for a tour and interview.
While Business Members are not require to pay an initial joining fee, they agree to commit to an initial six month membership to defray their cost of admission and onboarding, and are subject to monthly dues plus expenses including meals, parking, addressing, lockers, and spa services. All Business Memberships are renewed on a month-to-month basis after the initial six month commitment, unless a member has entered into a long-term lease for a private office or suite.
MEMBERSHIP HELD BY A LEGAL ENTITY
City Club is a community of individuals, however, for legal, tax and financial benefit of our members, a City Club membership may be issued in the name of a corporation, partnership or trust. The membership entity must then designate one individual who will have City Club membership benefits and is responsible for managing payment of dues and charges. This designated person must meet the eligibility requirements for Social or Business Membership. No person other than the designated user is entitled to City Club member benefits. City Club memberships are not transferable.
Striving to establish a stable community, every City Club Social or Business member is only entitled to a one-time membership sabbatical of up to six months. This sabbatical can be taken for medical, financial or travel reasons. During this time, monthly dues and other membership responsibilities are suspended. At the end of the sabbatical, members can reactivate their membership by renewing their regular dues and fees.
RESIGNATION, SUSPENSION, OR TERMINATION OF MEMBERSHIP.
Members may resign their City Club membership at any time by delivering written notice of their intent to the City Club Manager at least 30 days in advance of their desired resignation date. Member-initiated resignation is irrevocable unless otherwise determined by Management. Resignation, suspension or termination of membership does not release the member from paying delinquent or unpaid charges on their account. Social Members are not entitled to a refund of their joining fee if their membership is terminated by City Club.
City Club reserves the right to suspend or terminate a membership if the member knowingly submits false information on the membership form, fails to pay outstanding charges due to City Club or its affiliates, treats City Club employees, visitors and/or other members in an abusive manner, violates the terms and conditions of this Membership Charter or exhibits any conduct deemed unacceptable by the City Club’s Management.
USE OF THE FACILITIES
Highland City Club offers its members a wide variety of services and spaces subject to the following rules and regulations.
OPEN DOOR POLICY
City Club’s Open Door Policy allows all members to use the private conference rooms of City Club free of charge as long as the door of the room remains fully open, and the activity inside the room does not disrupt or prevent the use of the room by other members. This policy applies to the club’s lower level for Social Members and throughout the building for Business Members.
The free use of the Club’s private conference rooms is subject to previously scheduled reservations which preempt drop-in use. To ensure the availability of the right conference room for important meetings, City Club encourages all members to reserve the room they need in advance.
Business and Social members are encouraged to make reservations for private meetings in any of the club’s six conference rooms according to the current Pricing Schedule attached.
Meeting rooms are available to members and non-members for hourly or full day reservations.
All reservations include complimentary self-serve coffee and tea. Meals, alcoholic drinks and A/V technology services are available for an additional charge. Members can reserve a conference room by booking the meeting room through their member login on our website, by phone at (303) 443-4430, and by email at email@example.com.
Cancellations made less than two days prior to the reservation date will be charged a 50% cancellation fee at the discretion of City Club’s management. Cancellations made less than 24 hours in advance will be charged the full rental amount.
Social Members and their guests can connect to and use City Club’s high-speed WiFi by purchasing a daily pass (see Pricing Schedule attached). Personal hotspot use by Social Members is prohibited on the City Club campus. Business Members and their guests have unlimited personal access to the WiFi network.
SPA AND WELLNESS SERVICES
City Club’s onsite spa and wellness center offers an innovative and comprehensive health care model designed for health-conscious members under the age of 65. In collaboration with Cloud Medical and Liberty Healthshare, qualifying members can enroll in a signature health and wellness package which includes 24/7 access to a physician, unlimited visits without copays, extraordinary discount on medical tests, and a major medical plan which meets Affordable Care Act requirements. See our current Pricing Schedule attached.
Official holidays for Highland City Club are; New Years Day, Martin Luther King, Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, Christmas, Year End. City Club is closed one week per year for Christmas & 4th of July Holidays. Tenants & Business Members have full access to Highland 24/7/365.
Financial and Legal Matters
City Club invoices members on the first day of each month for the current month’s dues, plus additional charges for guests and event fees accrued during the previous month. Each member is responsible for informing City Club of any changes to their payments on file. All payments made by credit card are subject to a 3% processing fee. Members are encouraged to pay their monthly dues, event fees and service charges by ACH (direct withdrawal) which does not incur a processing fee.
Membership dues and fees are deemed delinquent if they are not paid by the end of the month in which they are billed. Delinquent charges will accrue a 1.5% late penalty per month from the due date until they are paid in full. Members with delinquent accounts will be denied entry to and service at the club.
All prospective and existing members of City Club are responsible for reading the City Club Membership Charter and following the terms and conditions established therein. No person is authorized to make any representations on behalf of City Club contrary to or in addition to the information contained herein.
Membership in City Club grants access to the Club’s programs, services and facilities in accordance with the described membership category. Membership in City Club is not an investment in City Club or its facilities and does not provide members with an equity or ownership interest in, or any vested or prescriptive right to the use of the Club or its facilities.
Loss or Destruction of Property and Personal Injury
All City Club Members and their guests assume sole responsibility for their personal property while visiting City Club. City Club shall not be responsible for any loss or damage to any personal property used or stored in the Club’s facilities. Any personal property left in or on the premises for an extended period without City Club’s permission may be disposed of by City Club management, with or without notice.
No person shall remove, take or borrow from City Club’s premises any property, art, artifacts or furniture belonging to City Club for any reason whatsoever without prior written permission. Members of City Club are liable for any property damage caused by themselves, their guests or members of their family at any activity or function operated, organized, arranged or sponsored by City Club. The cost of such damage will be charged to the responsible member’s City Club account. City Club uses numerous indoor and outdoor security cameras to monitor and manage Highland City Club. Members are hereby given notice of and consent to the use of such video cameras for the described purpose.
All City Club members, their family and guests who use or accept the use of any appliance, facility, privilege or service owned, leased or operated by City Club, or who engage in any function or other activity operated, organized, arranged or sponsored by City Club, either on or off City Club premises, shall do so at their own risk. By accepting the invitation to join City Club, the member and the member’s family and guests hold City Club, its management, officers, employees, representatives, agents and affiliates (collectively, the “Indemnified Parties”) harmless from any and all loss, cost, claim, injury, damage or liability sustained or incurred as a result of any act or omission, whether due to negligence or otherwise, of any of the Indemnified Parties.
Should any party bound by this Membership Charter bring suit against any of the Indemnified Parties in connection with any event operated, organized, arranged or sponsored by City Club or any other claim or matter in connection with membership in City Club, and fail to obtain judgment therein against the same, said party shall be liable to the Indemnified Parties for all costs and expenses incurred by it in the defense of such suit, including court costs and attorneys’ fees through all appellate proceedings.
When you need a place to work
Grab a seat, any seat! All community workspaces are open-seating and available on a first-come-first-serve basis. Have a favorite spot? Get here early to claim it! Love your favorite spot? Try other locations during the day to mix it up and get to know other members.
When you want to chat
The south and north sides of the third floor are quiet work zones. We strive to create a quite place for our members to work without the need to wear earplugs. For brief, low volume conversations, feel free to gather in the center area around the fireplace/kitchen/cappuccino machine. If you want to brainstorm or have a longer/more passionate conversation, please use one of the larger phone rooms. For larger groups or longer conversations, feel free to use one of the many conference rooms in the building. Please do not use conference rooms as a call room or private office.
When you need to take a phone call
When you need to make or take a phone call, please step into one of our eight private telephone rooms, using a low tone of voice to be respectful of other colleagues working, as sound carries. Then there is always the gardens, first floor hallway, and many places in the social floor.
When you need a private room to hold a meeting
Reserve a conference room by emailing us at firstname.lastname@example.org. You may check the reservation form posted outside the conference rooms, and if one is unoccupied, you may use it for up to an hour at no cost, with two or more people.
When you want something to drink
Please learn to use our wonderful cappuccino machine to help yourself to tea or coffee, and clean up after yourself by rinsing your used cups and dishes and place them in the sink. Staff will then place in dishwasher to make sure you always have clean dishes on the shelves. City Club’s liquor license does not cover the 3rd floor, so please do not consume alcohol in this area.
When you have a guest
Please notify email@example.com in advance when you invite a guest or colleague so we can provide them with WiFi access and orient them properly. Guests working on the third floor for over two hours will be charged the visitor rate of $35/day plus parking.
When you leave for the day
Please clean up your desk area and make sure the space looks as good (or better) than when you arrived. Throw away your trash, compost and recycle, push your chairs back into place, and please take all your belongings. Highland City Club is not responsible for your lost, misplaced or missing personal items.
Have a suggestion, comment or complaint?!
Please feel free to reach out to firstname.lastname@example.org. We love to hear from you and praise to look into all requests and complaints as soon as possible.